For estate managers and caretakers
Run every home you look after.
A record of every repair, delivery, arrival and visit, across every property.
Works in the browser on your computer, tablet and phone.
Who it's for
Built for estate managers.
You look after other people's homes while they're away. You have each one ready when they arrive. And when something is missed, you're the one who's asked.
Several owners, one place
Each home gets its own workspace for repairs, deliveries, chores and arrivals. The Dashboard shows every home at once.
A record you can point to
When an owner asks whether the AC was serviced, you can show who did it, and when.
Your team, on the right homes
Invite the people who help you, limit each one to the homes they work on, and decide who can see entry codes.
Ready for every arrival
Owners walk into a house that's ready.
Owner lands Friday, and the arrival checklist is at 14 of 22. Every owner arriving in the next four weeks sits at the top of your Dashboard, with the checklist one tap away.
Built from your templates
Arrival and departure checklists start from your own templates, and leave out pool, gate or alarm items a home doesn't have.
Stamped as you go
Each checked item shows who checked it and when, with room for a note like “Chlorine low — ordered tablets.”
The month at a glance
The Arrivals calendar shows every owner arrival across every home, colored by how ready the house is.
Nothing slips
Every repair, delivery and chore has an owner and a date.
Maintenance, Deliveries and Tasks each carry a ticket number like MNT-142, a priority, an assignee and a due date. The HVAC filter opens its own ticket a week before it's due.
Service Schedules
Set the HVAC filter, the water-heater flush or the generator test to repeat. The maintenance ticket opens on its own, 7 days ahead by default.
Blocked, with a reason
Waiting on a part or on the owner? Mark it blocked with a reason and a date, so it stays in view.
One morning view
Urgent work, upcoming arrivals and everything assigned to you, across every home, on one screen.
Proof of every visit
Show what was done, by whom, and when.
Tap Log my visit and your name and the time are recorded. Each change to a ticket's details is kept, field by field.
One-tap Visit Log
Log my visit records the date and time, with an optional note. Log a visit for a teammate and the record keeps who entered it.
History on every ticket
Each change to status, priority, vendor or assignee is listed with the person and the time, recorded automatically.
An activity log for the whole business
Owners and admins see every recorded action, from sign-ins to entry-code reveals and exports, with before-and-after detail.
Keys kept like keys
Access details, safer than a shared note.
Gate code, alarm code and key location are encrypted and stay masked until someone you allow presses Show. Every reveal is logged.
Encrypted
Gate code, alarm code, key location and the Wi-Fi password are all encrypted. The Wi-Fi password is visible to anyone who works on that home; the rest only to people you allow.
Revealed by permission
Owners and admins can see entry codes. Members see them only if you switch on Entry codes for them; everyone else sees “Restricted.”
Limited to their homes
Give a member access to just the homes they work on.
On the property
Works on your phone.
There's nothing to install. Open Estate Command in your phone's browser, log your visit at the gate, and work through the arrival checklist as you go.
Log my visit, one tap
It's at the top of every home's page.
Photos from the camera
Add up to 20 photos to any repair, delivery or task, straight from your phone's camera.
The same record everywhere
What you check off on your phone is what everyone sees on the computer.
Across every home
Everything in one place, for every home.
Search every ticket, see the month's arrivals, keep one vendor directory and pull reports — across every home you look after.
Every home also keeps its binder: owners and their contacts, rooms with reference photos, appliances with manuals and warranties, and the owners' vehicles with renewal dates.
Security
Discreet by design.
Your clients trust you with their codes, their contacts and their homes. This is how Estate Command looks after them.
Each business kept separate
Every organization's records are walled off from every other's in the database, and that separation is tested automatically on every change.
Encrypted entry codes
Gate code, alarm code, key location and Wi-Fi password are encrypted with AES-256-GCM. The key is kept outside the database.
Every reveal logged
Codes are fetched only when someone with permission presses Show. Each reveal is recorded in the activity log by field name, never by value.
Who did what, kept
Every ticket keeps a field-by-field history. Every record keeps who created it and when, and that can't be changed.
Nightly encrypted backups
The whole platform is backed up every night, encrypted, copied off-site and kept for 90 days.
Support access on the record
If our support team opens your account to help, anything they change or reveal shows in your activity log, marked as Support.
See it with your homes in mind.
Tell us about the homes you look after. We'll set up a time to walk you through Estate Command.
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